Quality is that property by which intricate electronic equipment such as radar, inertial navigation systems and multibeam echo sounders are able to fulfill the needs of their owners for a long time uninterruptedly. The extent to which the Highlander company endeavors to attain total quality in its products and services is full-scale, encompassing everyone without exception. It begins with product design, where Highlander’s specifications go well beyond prescribed requirements. Extensive computer simulation and modelling are employed in structural analysis and thermodynamic studies and in the characterization of radiofrequency antennas and underwater transducers. Products are endowed with a trait medley of high-performance, ease of operation and uncomplicated serviceability.
Suppliers of materials are a prime fulcrum of Highlander’s industrial operations. Solid-state electronic components, computing devices, electrical accoutrements, metal castings and extrusions, formed sheet metals, diverse plastics, fasteners and packaging materials all come from highly proficient supplier companies working in taut unison with Highlander.
Highlander prides itself on the skillfullness and professionalism of its manufacturing workers. Situated in two production centers, Beijing and Nantong, employees work in roomy, well-ventilated, sunlit buildings and are led by contemporary managerial methodologies. Every employee actively participates in the company quality assurance program. Each one is impelled to single out ways to make Highlander products better.